Snap Finance - Apply Here
YelpFacebookGoogle My Business Color

WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 1:00PM
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 813-689-9276 or make an appointment online!

What People Say About Us


  • -S. N

    Great place, awesome prices and they gave me a free inspection when I didn't make any purchases at all! Awesome local shop, way better then the chains and full synthetic is cheaper then the dealers!


  • -Tim S.

    Efficient, clean, courteous and they don't over sell. Support this local small business and you won't be disappointed. :)


  • -L.G

    Needed to have my brakes looked at after being told i needed to have them replaced right away by another business. After a few minutes they actually told me I wasn't in dire need of having them replaced. I opted to go ahead and have them done just because the squealing was annoying. But I have to say, I appreciate the honesty. They have a nice waiting area as well although I was only there for about 45 minutes. They offered the best prices after calling around and their professionalism was outstanding. Thanks guys.


  • -Nicole G.

    I can't believe no one has reviewed this wonderful place yet!! I went here for some A/C repairs and was so glad I did!! They were more than helpful getting me in right away and the customer service was exceptional! The waiting area is well decorated and inviting(unlike most service shops) also the staff was So friendly! I was asked more than once if I wanted a bottle of water or anything to drink:) The guys were beyond helpful explaining what was being done and trying to get my car repaired quickly so I could be on my way! My A/C is still blowing cold and it was a pleasant service experience. I Definitely recommend Velocity!

Call us for service: 813-689-9276

ASE (Automotive Service Excellence)
Jasper
ASE Master Technician
Amalie
Hunter Alignment
Snap-On Diagnostics
  • Car Care Aware