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CUSTOMER SURVEY

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 1:00PM
  • Sun Closed

CUSTOMER SURVEY

Customer Survey

Strongly
Agree
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Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

What People Say About Us

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    Great place, awesome prices and they gave me a free inspection when I didn't make any purchases at all! Awesome local shop, way better then the chains and full synthetic is cheaper then the dealers!

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    Efficient, clean, courteous and they don't over sell. Support this local small business and you won't be disappointed. :)

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    Needed to have my brakes looked at after being told i needed to have them replaced right away by another business. After a few minutes they actually told me I wasn't in dire need of having them replaced. I opted to go ahead and have them done just because the squealing was annoying. But I have to say, I appreciate the honesty. They have a nice waiting area as well although I was only there for about 45 minutes. They offered the best prices after calling around and their professionalism was outstanding. Thanks guys.

  • reviewicon

    I can't believe no one has reviewed this wonderful place yet!! I went here for some A/C repairs and was so glad I did!! They were more than helpful getting me in right away and the customer service was exceptional! The waiting area is well decorated and inviting(unlike most service shops) also the staff was So friendly! I was asked more than once if I wanted a bottle of water or anything to drink:) The guys were beyond helpful explaining what was being done and trying to get my car repaired quickly so I could be on my way! My A/C is still blowing cold and it was a pleasant service experience. I Definitely recommend Velocity!

Call us for service: 813-689-9276

ASE (Automotive Service Excellence)
Jasper
ASE Master Technician
Amalie
Hunter Alignment
Snap-On Diagnostics
  • Car Care Aware